Shipping policy
📦 Shipping Policy
Shipping Methods & Delivery Time
We currently ship exclusively within the United States. All orders are processed within 1 business day, and delivered within 7 days under standard delivery.
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Standard Shipping (5–7 business days)
Carrier: USPS / UPS / FedEx (automatically selected based on your location).
Tracking number provided once the order ships. -
Expedited Shipping (3–5 business days)
Available for select regions. Additional fees apply.
Processing Time
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Orders placed before 2:00 PM PST will be processed on the same business day.
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Orders placed after the cutoff time or on weekends/holidays will be processed the next business day.
Shipping Costs
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Free U.S. standard shipping on all orders over $39.
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A flat rate of $6.99 applies to orders below $39.
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Expedited shipping rates are calculated at checkout.
Order Tracking
After your order ships, a confirmation email with a tracking link will be sent automatically. Tracking updates may take 12–24 hours to appear.
Delivery Issues
If your package shows delivered but you cannot locate it:
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Check your mailbox, porch, or building front desk
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Confirm with neighbors or household members
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Contact the carrier with your tracking number
If still unresolved, contact our support team within 7 days and we will assist in filing a claim or arranging a replacement.
Incorrect / Damaged Items
If you receive the wrong item or a damaged product, notify us within 48 hours with photos so we can resolve it promptly.